The tools are electronic but the application is commerce
- Commerce is not accounting or desicion support or any other internally focuses function.
- Commerce is externally focused on those with whom you do business.
- Commerce is doing business, not reporting on it or sending messages about it.
Special characteristics of electronic commerce and web commerce:
- Information exchanged and processed by a communications network and computers, as well as e-commerce software.
- Most transactions are processed automatically.
- Pulls together a gamut of business support services, such as
1. inter -organizational e-mail, on-line directories
2.trading support systems for commodies
3.products, and customized products
4. custom built goods and services
5. ordering and logistic support sysem supports
6. management and statistical reporting systems
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